Privacy Policy

This Privacy Policy ("Policy") describes how jk988 ("the Company", "we", "us", "our") collects, uses, discloses, stores, and protects the personal data of individuals ("you", "your", "the Player") who access or use the jk988 platform at https://jk988.cam, including any associated mobile interfaces or sub-domains. This Policy should be read alongside our Terms & Conditions and our Responsible Gaming page, both of which are incorporated by reference.

By registering an account with jk988 or continuing to use our Services, you acknowledge that you have read, understood, and agree to the data practices described in this Policy. If you do not agree, you must discontinue use of the platform and contact support to close your account.

For the purposes of this Privacy Policy, the following terms have the meanings set out below:

jk988 collects Personal Data through several channels: directly from you during registration and account management, automatically through your use of the platform, and from trusted third-party verification partners. The categories of data we collect are described below.

2.1 Registration & Account Data

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (used solely for age verification — you must be 21 or older)
• Residential address in Indonesia (street, city, province, postal code)
• Email address and mobile phone number
• Username and encrypted password hash
• Preferred currency (Indonesian Rupiah, IDR)

2.2 Identity Verification (KYC) Data

• Copy of government-issued photo ID: Indonesian national identity card (KTP), passport, or driver's licence (SIM)
• Proof of address document (bank statement, utility bill, or official correspondence dated within three months)
• In some cases, a selfie photograph holding the identity document, for liveness verification

2.3 Payment & Transaction Data

• Bank account name, bank name (e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata), and account number (masked after verification)
• E-wallet identifiers for OVO, DANA, GoPay, ShopeePay, or LinkAja
• Deposit and withdrawal amounts, timestamps, and transaction reference numbers
• Wagering history, game session data, and bonus redemption records

2.4 Technical & Usage Data

• IP address, approximate geographic location derived from IP (country and city level)
• Device type, operating system, browser type and version
• Session start and end times, pages visited, features used, and click-stream data
• Error logs and crash reports

2.5 Communications Data

• Content of live chat transcripts and support email correspondence
• Records of promotional communications sent and your opt-in or opt-out status

jk988 uses Personal Data for the following specific purposes. We do not use your data for any purpose incompatible with those listed here without first obtaining your explicit consent.

Each processing activity carried out by jk988 rests on one or more of the following legal bases:

• Contractual necessity: Processing required to perform the contract between jk988 and the Player — including account setup, deposits, withdrawals, and bet settlement.
• Legal obligation: Processing required to comply with applicable KYC, AML, and player-protection obligations under the laws of the jurisdiction in which jk988 is licensed.
• Legitimate interests: Processing necessary for jk988's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — provided those interests are not overridden by your rights and freedoms.
• Consent: Processing for optional purposes such as marketing communications, where you have provided a clear, affirmative opt-in. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

jk988 does not sell your Personal Data. We share data with third parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.

• KYC and identity verification partners: Specialist identity-check providers receive copies of your KYC documents solely for the purpose of confirming your identity and age. These partners are contractually bound to process data only for verification purposes and to maintain security standards equivalent to jk988's own.
• Payment processors: Your bank account details and transaction values are shared with the relevant Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) or e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja) solely to execute your requested deposit or withdrawal.
• Game content providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive your anonymised session token to deliver game content. They do not receive your name, KYC documents, or payment details.
• Fraud and AML screening services: Transaction data and, where required, identity data may be shared with internationally recognised fraud-detection and AML screening services to fulfil our compliance obligations.
• Law enforcement and regulatory authorities: Where required by a valid legal order, court order, or regulatory direction from a competent authority, jk988 will disclose Personal Data as required by law. We will notify you of such a disclosure where legally permitted to do so.
• Corporate transactions: In the event of a merger, acquisition, or sale of the business, Personal Data held by jk988 may be transferred to the acquiring entity. You will be notified of any such transfer and of any material change to this Policy that results from it.

The jk988 platform uses cookies and similar tracking technologies to deliver a secure, functional, and personalised experience. We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function — including session authentication tokens, CSRF protection tokens, and load-balancing cookies. These cannot be disabled without impairing platform functionality.
• Functional cookies: Remember your preferences such as your language setting, last-visited game category, and responsible gaming reminder frequency. These improve your experience but are not essential to core functionality.
• Analytics cookies: Collect anonymised data on how players navigate the platform — which pages are visited most frequently, where users drop off, and how long sessions last. This data is used exclusively for internal product improvement and is never shared with advertising networks.
• Security cookies: Detect and prevent fraudulent sessions, bot activity, and account takeover attempts by analysing behavioural signals and device fingerprints.

You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the platform. Disabling analytics cookies has no effect on platform functionality.

jk988 does not use third-party advertising cookies or cross-site tracking pixels. We do not participate in behavioural advertising networks.

jk988 retains Personal Data for as long as is necessary to fulfil the purposes for which it was collected, subject to the minimum retention periods required by applicable law and our licensing obligations. The retention schedule below applies:

After the applicable retention period has elapsed and no legal hold is in effect, Personal Data is securely deleted or irreversibly anonymised. Anonymised aggregate data (from which no individual can be identified) may be retained indefinitely for statistical and product improvement purposes.

jk988 implements a multi-layered security programme to protect Personal Data against unauthorised access, accidental loss, alteration, and disclosure. Our technical and organisational security measures include:

• 256-bit SSL/TLS encryption for all data in transit between the player's device and our servers.
• Encryption at rest for all sensitive fields including KYC documents, bank account identifiers, and password hashes (salted and hashed using bcrypt).
• Role-based access controls (RBAC) ensuring that internal staff can access only the Personal Data necessary for their specific job function.
• Regular penetration testing conducted by independent third-party security firms at least twice per year.
• Automated intrusion detection systems (IDS) monitoring for anomalous access patterns 24 hours a day, seven days a week.
• Two-factor authentication (2FA) enforced for all internal staff accessing production systems that hold Personal Data.
• Data breach response plan: In the event of a confirmed data breach affecting player Personal Data, jk988 will notify affected players within 72 hours of becoming aware of the breach, subject to any constraints imposed by an ongoing law enforcement investigation.

As a player whose Personal Data is processed by jk988, you hold the following rights. To exercise any of these rights, contact our support team via live chat or email at [email protected]. We will respond within 30 days of receiving a valid request.

• Right of access: You may request a copy of all Personal Data we hold about you, free of charge. We will provide this in a structured, readable format within 30 days.
• Right to rectification: If any Personal Data we hold is inaccurate or incomplete, you have the right to request correction. Corrections to KYC-verified data may require re-submission of supporting documents.
• Right to erasure ("right to be forgotten"): You may request deletion of your Personal Data once your account is permanently closed and all mandatory regulatory retention periods have elapsed. We cannot delete data that we are legally required to retain.
• Right to restriction of processing: You may request that we temporarily suspend processing of your Personal Data — for example, while a dispute about its accuracy is pending.
• Right to data portability: You may request that we provide your Personal Data in a machine-readable format (JSON or CSV) suitable for transfer to another service provider.
• Right to object: You may object to processing of your Personal Data for marketing purposes at any time. You may also object to processing based on legitimate interests, where your specific circumstances warrant it.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

jk988 will never discriminate against a Player for exercising their data rights. Exercising any of the rights above does not affect your ability to continue using the platform during the period of a valid, open account.

The jk988 platform is strictly intended for adults aged 21 years and older. We do not knowingly collect Personal Data from individuals under the age of 21. Registration by a minor is a violation of our Terms & Conditions and will result in immediate account closure and forfeiture of all balances.

If you are a parent or guardian and believe that a minor in your care has registered an account with jk988 without your knowledge, please contact us immediately at [email protected]. We will investigate and, if confirmed, close the account and delete all Personal Data associated with it without delay, subject only to any legal retention obligations.

jk988 operates as an internationally licensed platform. Your Personal Data may be transferred to, stored in, or processed in countries outside Indonesia where our servers, KYC partners, or game content providers are located. These jurisdictions may have data protection laws that differ from those in Indonesia.

Where Personal Data is transferred outside Indonesia to a country that does not provide an equivalent level of data protection, jk988 ensures that appropriate safeguards are in place, including:

• Standard contractual clauses requiring recipient parties to protect Personal Data to a standard at least equivalent to this Policy.
• Data processing agreements with all third-party processors that impose binding confidentiality and security obligations.
• Transfer only to jurisdictions or organisations that have been assessed by jk988 as providing adequate protection for the categories of data transferred.

By using the jk988 platform, you acknowledge and agree that your Personal Data may be transferred internationally as described in this clause.

The jk988 platform may, in certain contexts, display references to third-party services such as payment providers (BCA, BRI, OVO, GoPay) or game studios (Pragmatic Play, Evolution Gaming). This Privacy Policy applies solely to data collected and processed by jk988. It does not cover the data practices of any third-party website, application, or service.

If you visit the website of a third-party partner from a reference on our platform, we strongly encourage you to read that party's privacy policy before providing any personal information. jk988 is not responsible for the privacy practices of third parties.

jk988 reserves the right to update or replace this Privacy Policy at any time. Material changes — those that expand the categories of data collected, introduce new data sharing arrangements, or reduce your rights — will be communicated by email to your registered address and by a prominent notice on the platform at least seven days before the change takes effect.

Non-material changes (such as clarifications, corrections to typographical errors, or changes to contact details) will be updated without advance notice. The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent change.

Continued use of the jk988 platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not accept the changes, you must discontinue use of the platform and request account closure before the effective date.

For all enquiries, requests, and complaints relating to this Privacy Policy or the handling of your Personal Data by jk988, please contact our Data Support team through the following channels:

• Live Chat: Available 24/7 directly from your account dashboard — the fastest channel for urgent data requests.
• Email: [email protected] — responses within 4 hours during support hours of 08:00–24:00 WIB daily. For formal data subject access requests, please include "Data Request" in the subject line.

When submitting a data request, please include your registered account username and a brief description of your request so we can locate your records efficiently. For identity-sensitive requests (access, rectification, erasure), we may ask you to confirm your identity before processing the request.

For general information about your rights and our Terms of Service, please also refer to our Terms & Conditions and FAQ pages.